How can I cancel my subscription?

To cancel a premium account:

  1. Contact or email us to cancel your account at anytime during your free trial.
  2. If you cancel your account within 14 days of payment, you may be eligible for a full refund.
  3. If we do not receive a cancellation request and your trial period is over, you will automatically be charged by our 3rd party billing provider. Your subscription will auto-renew each year/month, including applicable taxes (if relevant).

To cancel a free account:

  1. Click on your profile photo on the top right corner of your dashboard
  2. Click on Settings
  3. Scroll down to 'To remove or delete your account click here'

Note: removing a profile will delete all of your saved historical relationship data, any posts scheduled to send in the future, as well as saved analytics.

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