Frequently asked questions and support documentation for

Help Center

Top FAQs

Check out the answers to our most frequently asked questions.

5 articles

Getting Started

Everything you need to know about before getting started!

5 articles

My Account

Find all of the instructions you need to set up your account.

9 articles

Weekly Scheduled Messages

Learn more about our Weekly Scheduled Tweets; how you can personalize them and more!

7 articles


Find out how each report can help you get the most relevant data about your account.

5 articles

Billing & Cancellations

Have a look at our refund policy or find out when and how you can cancel.

3 articles

Learning Center

User Guide

Learn in more details the small tips to help you get the most out of,

1 article


Learn the tactics to get the most out your efforts and social media strategy.

1 article


Look up the terms and slangs you might hear in the world of social media.

1 article